Please be respectful to the studio and team members. 

• We have a right to refuse the service for acting rudely or causing a disruption to other clients or customers.

• We have a right to refuse the service in case of any medical skin and nail condition (open wounds, inflamed skin, discolored nails)

We have 24 hours cancellation policy.

• If you cancel your appointment less than 24 hours before, a non-refundable deposit will be required for your next appointment.

• If you cancel less than 5 working time hours before or don't show up for the service, there will be a fee for studio expenses and a technician's salary. (we are open 10-7)

• If you do not attend the appointment all your further appointments will be cancelled until we receive a fee/deposit.

• If you refuse the service - the appointment will be a no-show.

• If you do not confirm an appointment the day before, we will cancel it.

Please arrive on time for your appointment.

• We have up to 10 minutes grace period.

• More than 10 minutes will result in no design service.

• More than 20 minutes will result in an express nude base manicure or no polish pedicure.

• Being late for 30 minutes or more will result in a no-show.

Age restrictions.

• For clients under 16 parental permission is required

• We do not provide services except for kid’s manicures for clients under 14 years

Kids.

• If you bring kids with you for the appointment, please note they will need to sit while waiting, running in the salon is not allowed.

• Please keep your kids close to you so you can observe them.